Hüttenpartner – cancellation package

Cancellation package

A lot of things can happen before your holiday, which is why we offer you a cancellation plan when you make your booking at Hüttenpartner. This cancellation package serves to protect you against financial losses arising from cancellation costs in whole or in part for a signifiantly lower fee! 

• Fee
• Please note
• Reasons for cancellation
• Validity of the plan
• What is to be done in the event of a claim?
• Reimbursement of costs

Cancellation package - cancellation contract fees

Rental price up to: Search for the sum in the table which corresponds to your rental costs.

Fees: Here are the corresponding cancellation plan fees

Please note

With groups of over 6 people, the fee is charged with a supplement of 1% of the rental price, with groups of up to 15 people, a supplement of 2% of the rental price is charged. 

Cancellation plan – information

If you cancel your rental that you have booked, cancellation fees are due. You can protect yourself against these costs with a cancellation plan.

Reasons that justify the cancellation

• Sudden serious illness, serious health consequences arising from an accident or the death of the person booked or their spouse, child, parents, or one of the persons named in the participant list, which makes it impossible to stay in the rental property. 
• The pregnancy of the person booked or one of the persons named in the participant list if staying in the rental property is impossible.
• Loss of job through no fault of one's own due to termination by the person renting or a person named in the list of participants by the employer.
  

   

Validity of the cancellation plan

The contract becomes valid when the fee due for the rental contract is paid at the same time as the deposit. After receipt of payment, all persons from the participant list are covered if this list is returned

• for rental starting in more than 301 days within four weeks;
• in all other cases within one week from the booking date.

If a participation list is not submitted on time, the validity of the cancellation contract is limited to the person making the booking. The validity ends the day before the start of the booked stay in the rental property. The cancellation contract only covers circumstances that occur to a person covered by its validity. If the participants subsequently change, circumstances that affect new people are therefore not covered by the cancellation contract.

What is to be done in the event of a claim?

Notify us immediately in writing of your withdrawal and the relevant reasons and immediately send us the certificate of the occurrence of the event that caused the withdrawal (doctor's test with diagnosis and/or other documents), but no later than one working day before the day of arrival.

Declarations of withdrawal only become effective on the day on which they are received by us in writing. Declarations received outside of our office hours listed on the homepage are only deemed to have been received at the beginning of the next working day. The last day to cancel the cabin is one working day before arrival.

If you are culpably late in declaring your cancellation or certifying the reason for the cancellation, you will lose your rights under the cancellation contract.

Attention! Partial cancellations are not available, you have to return the cabin in full and cancel the contract.

Reimbursement

• If canceled no later than 56 days before the start of the booked stay in the rental property, we will completely waive the contractual cancellation fee and refund the payments already made for the rental. (The booking fee and the cancellation contract fee are non-refundable).

• In the event of cancellation within the last 55 days before the start of the booked stay in the rental property, we will reduce your cancellation fee to 20% of the rental price and refund payments made for the rental to the extent that they exceed the reduced cancellation rate (the booking fee and the cancellation contract fee are not refundable).